FAQ

Our minimum is 12 packs across standard, bubble-lined, kraft-look, jewelry, and rigid padded mailers. Smaller sample runs can be quoted case by case.

No. We regularly produce runs into the tens of thousands for e-commerce brands and fulfillment centers.

Yes. We can produce a pre-production proof so you can approve the physical mailer before we run the full order — ask us for terms when you request your quote.

Yes. Combine styles — say a Standard Padded Mailer for one SKU and a Small Jewelry Padded Envelope for another — and the combined volume counts toward your price tier.

Yes. We keep your artwork, size, and color specs on file, so reorders match your previous run exactly and move faster.

No. Mockups are free with unlimited revisions until you approve. You only pay once the design is signed off and production begins.

Vector files (AI, EPS, SVG, or PDF) are ideal. If you only have a photo or a PNG, our designers will recreate your logo print-ready at no charge.

Yes. Send a reference — a photo, a sketch, or even a description — and our designers will build print-ready artwork for you.

Yes. We offer custom Pantone matching on both mailer color and print so your padded envelopes match your brand exactly.

Yes for larger custom projects — send a spreadsheet of names, order numbers, or SKUs. This is popular for launch campaigns and subscription brands; ask about setup for variable printing.

Unlimited, and always free, until you approve the mockup.

About 2 weeks from approved mockup for all styles, including rigid and custom sizes, with faster turnaround available with express shipping.

Yes. Rush is available for firm launch or seasonal deadlines — tell us your in-hands date and we’ll confirm what’s possible.

Nationwide across the U.S., and internationally on request. See our Shipping Policy for details.

Shipping is quoted with your order based on quantity and destination. Padded envelopes are light for their size, so bulk orders are economical to ship.

Yes. Provide a distribution list with your order and we’ll split the shipment across locations, including multiple fulfillment centers.

We make it right. If an order arrives defective or does not match your approved mockup, we remake or replace the affected items.

Bulk pricing is by quote; per-unit pricing starts at its highest at minimum quantities and improves as the run grows. Each product page shows its range.

Price depends on quantity, size, and decoration method. A quote is the only accurate number — and we return one within a business day.

All major credit cards, ACH bank transfer, and purchase orders for established organizations and institutions.

Yes. If you have a comparable written quote, we’ll match or beat it — that’s our lowest-price guarantee.

White poly, Black poly, Kraft-look poly, and custom Pantone-matched print, across standard, bubble-lined, kraft-look, jewelry, and rigid styles.

Yes. Flexo printing bonds into the poly surface and is built to resist scuffing, moisture, and normal handling through the mail network without flaking or fading before delivery.

A poly bubble-lined mailer with a self-seal strip — a durable, lightweight, moisture-resistant material built to protect contents through standard parcel handling.

Store flat in a cool, dry place out of direct sunlight until use. Once sealed and shipped, no special care is needed — the material is built for standard transit handling.